Where did the request arrive?
Stop searching conversations for the address, issue and photos. Customers can submit the details through one link.
FIXINGLOG / For tradespeople and service teams
Customer requests, team jobs and service documentation in one place.
Give customers one simple link to report an issue with photos. Assign the right professional, track every job and send a PDF service report. For independent tradespeople and teams.
Try it for 20 days How it works ↓FIXINGLOG / Illustrative workflow
#FL–024 / SERVICE
Customer repair request
01
Customer reports
Your own link for issue details and photos.
02
You assign
Send the job to the right professional.
03
Professional completes
Record work, photos, materials and time.
04
Report ready
Download a PDF or send it by email.
PDF Report ready
01 / 04 REQUEST → WORK → REPORT
01 / FIXINGLOG
Stop managing jobs in email, Messenger and SMS.
Sound familiar? The address is in one message, the photos in another and the details in someone’s head. FixingLog’s report link brings new customer requests into one organized workflow.
Who is going, and what is the status?
The shared job list shows the assignee and progress. You do not need to ask the team about every task.
What happened last time?
Keep work notes, photos, materials and time with the job. Create a PDF service report you can find again later.
02 / WORKFLOW
Four steps. A clear workflow.
Customer reports
Your own link for issue details and photos.
You assign
Send the job to the right professional.
Professional completes
Record work, photos, materials and time.
Report ready
Download a PDF or send it by email.
03 / TEAM
Less searching. More work done.
Work solo or as a team: a shared job list, clear statuses and searchable history.
Simple, predictable pricing
Choose the plan that fits your team. You can switch anytime.
Solo
1 professional
$8.90 / month
Try it for 20 daysTeam S
3 professional
$16.90 / month
Try it for 20 daysTeam M
6 professional
$24.90 / month
Try it for 20 daysTeam L
10 professional
$34.90 / month
Try it for 20 daysAdditional professional$2.99 / month
FAQ / FIXINGLOG
Frequently asked questions
Can customers submit photos?
Yes. Customers can open your custom report link, describe the issue and upload photos. They do not need to create an account.
Do professionals need to install an app?
No. FixingLog works in the browser and is designed to be mobile-friendly.
Who can assign jobs?
The owner and coordinator can assign jobs to professionals. Professionals can see and complete their assigned jobs.
What is included in the PDF service report?
It summarizes the original request and recorded work, including attached photos, notes and completion details.
Is the PDF service report an invoice?
No. It is service documentation. It does not replace an invoice, qualified electronic signature or customer acceptance document.
Can I add more professionals later?
Yes. Start on your own and move to a Team plan that fits your growing team.
Can I use FixingLog for different types of work?
Yes. It supports professionals and teams handling customer requests and on-site work, including HVAC, plumbing, electrical, maintenance and repair services.